Service degradation for CommzGate General API end-point


We had looked into a problem that started around 2023-09-23 17:00 SGT where SMS messages with valid SMS SenderIDs were being wrongly rejected by the CommzGate API General end-point at This incident was resolved before we had a chance to notify you about it. Please accept our apologies for any trouble caused.

Customers on our Reserved API end-point were not affected. Please contact us should any assistance be required.

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Began at:

Affected components
  • CommzGate API
    • Messaging API general end-point